Privacy Policy

Effective Date: 10/03/2025
Last Updated: 10/03/2025

Sands Holdings, LLC (“we,” “our,” “us”) operates the mobile applications HVACSpec Plus and HVAC Project Sync (“the Apps”). This Privacy Policy describes how we collect, use, and share information when you use our Apps, websites, and related services.

By using the Apps, you agree to this Privacy Policy.

• Personal Information: Name, email, phone, company, login credentials.
   
• Equipment Data: HVAC equipment identifiers (model, serial numbers, specifications) captured by your device camera or entered manually.
   
• Usage Data: Device type, operating system, app version, logs, crash reports, and feature interactions.
   
• Location Data (optional): If enabled, device location to tag equipment or sync projects.
   

We use the information to:

• Operate and improve the Apps.
   
• Sync and manage HVAC equipment/project data.
   
• Provide customer support.
   
• Send updates, notifications, and account-related messages.
   
• Comply with legal obligations.
   

We do not sell your personal information.

We may share information only with:

• Service Providers: Hosting, analytics, cloud storage, and technical support providers.
   
• Business Partners: For warranty, equipment registration, or authorized integrations.
   
• Legal Authorities: When required to comply with the law, protect rights, or investigate misuse.
   

• We retain personal data only as long as necessary to provide services.
   
• We use encryption and secure servers to protect your data.
   
• While we take reasonable measures, no system is 100% secure.
   

Depending on your location (e.g., GDPR in the EU, CCPA in California), you may have the following rights:

• Access & Portability: Request a copy of your data.
   
• Correction: Request correction of inaccurate data.
   
• Deletion: Request deletion of your data.
   
• Opt-Out: Decline sale or sharing of your personal information (we do not sell data).
   
• Withdraw Consent: If you previously consented to location or other optional features, you can disable them in your device settings.
   

To exercise rights, contact us at support@hvacprojectsync.com.

The Apps are not intended for children under 13 (or under 16 in the EU). We do not knowingly collect data from children. If discovered, such data will be deleted.

If you access the Apps outside [your country], your data may be processed in other countries. We apply safeguards consistent with GDPR and other international standards.

We may update this Privacy Policy periodically. Updates will appear in the Apps and on our website with the “Last Updated” date. Continued use means acceptance of changes.

If you have any questions or concerns about this Privacy Policy or your data, contact us:

Sands Holdings, LLC
Email: Support@HVACprojectsync.com
Phone: 757-447-4580
Address: 1112 Kilby Dr. Chesapeake, VA. 23320